Refund policy
Refund Policy
Last updated: July 1, 2026
Thank you for shopping with us.
Returns
As a general policy, we do not accept returns for change of mind, incorrect purchases, or personal preference.
Please review your order carefully before completing your purchase.
Refunds
As a general policy, all sales are final and we do not provide refunds once an order has been placed and processed.
However, if your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and clear photos of the issue. We will review your request and, where appropriate, provide a replacement or refund.
Lost Packages
If your package is confirmed as lost in transit, please contact us. We will investigate the shipment and work with you to find an appropriate solution.
Order Cancellations
Orders cannot be cancelled once they have entered processing.
Contact
For any questions regarding your order, please contact our customer support.
Consumer Rights
Nothing in this Refund Policy limits or excludes any consumer rights that cannot be excluded under applicable law. If mandatory consumer protection laws in your country provide additional rights, those rights will apply.